HCSIS Notification
The Office of Developmental Programs (ODP) is aware of a systemwide Home and Community Services Information System (HCSIS) issue affecting the authorization of fiscal year 2026-2027 Individual Support Plans (ISPs). The issue has been reported to the HCSIS Support Team and is being actively investigated. ODP recognizes the impact this is having on providers, Administrative Entities, Supports Coordination Organizations, and the individuals they support. ODP will provide additional information as it becomes available, and appreciate your patience while this issue is being resolved.
Any provider that encounters claim denials due to the absence of service authorization should attempt to rebill after ODP sends notification that the issue is resolved.
