Director of Technology Adoption and Data Enablement
Penn-Mar Human Services https://www.penn-mar.org
About Penn-Mar Human Services:
Penn-Mar supports people with intellectual and developmental disabilities in living courageous lives, whether that’s securing a job, being an active member of their community, building independence, or developing new relationships. We do this by supporting people on their own unique personal journeys. Penn-Mar provides an array of customizable services and supports to the Maryland and Pennsylvania regions.Why Join Penn-Mar? At Penn-Mar, technology is more than systems and support; it is a way to strengthen connection, improve decision-making, and expand opportunities for the people we support. This is an opportunity to lead organization-wide change, strengthen how Penn-Mar uses technology and information, and help build a more digitally capable, data-informed, and person-centered organization. We Offer:Starting annual salary of $110,000-130,000, depending on experience, skills, and knowledgeFull benefits package: Medical, dental, vision, HRA, FSA, life insurance, short- and long-term disability insurance403(b) retirement savings plan17 days of PTO your first year + 12 paid holidays
Position Title: Director of Technology Adoption and Data Enablement
Position Description: What You'll Do - Key Responsibilities:Drive Technology Adoption & ChangeLead adoption and change efforts so tools and practices become part of everyday workPartner with HR, Learning & Development, Marketing & Communications, supervisors, and operational leaders to build digital and data skills and reinforce responsible useDevelop practical communication, training, and feedback approaches for team members with varying levels of technology and data proficiency Measure adoption and user experience, identify barriers, and adjust approaches, so technology investments produce sustained organizational valueLead Data Governance, Analytics & Business IntelligenceCoordinate data from Penn-Mar's business applications into a governed business intelligence platformLead data governance operations, including ownership, stewardship, definitions, data quality, official sources, reporting standards, access, and issue follow-throughEnsure dashboards and reports are accurate, secure, understandable, and used in leadership and departmental routinesWork with data owners and subject matter experts to define questions, requirements, KPIs, validation, refresh schedules, and success measures; build data literacy and reduce conflicting or manual reportsAdvance Technology Programs & TransformationGuide and coach managers responsible for enterprise applications and enabling technology while preserving their authority over daily deliveryConnect program priorities to Penn-Mar's strategy and mission; identify dependencies, barriers, decisions, and resource needsCoordinate technology adoption, data and analytics, applications, enabling technology, automation, and other digital transformation initiativesSupport the advancement of person-centered enabling technology that promotes independence, choice, safety, connection, and quality of life for the people Penn-Mar supportsManage assigned initiatives, vendors, budgets, resources, risks, timelines, dependencies, and outcome reporting
Specific Requirements and Preferences: Candidate Requirements - What We're Looking For:Bachelor's degree in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; equivalent education, certifications, and experience will be considered8+ years of progressive leadership experience across technology adoption, organizational change, enterprise applications, data and analytics, enabling technology, or digital transformationExperience coaching managers, leading cross-functional initiatives, and aligning multiple programs around shared organizational goalsExperience leading technology adoption, communication, training, workforce enablement, data governance, reporting, analytics, or enterprise data initiativesStrong coaching, communication, facilitation, relationship management, project leadership, problem-solving, prioritization, and follow-through skillsAbility to explain technology, data, privacy, and security expectations in practical terms for technical and nontechnical audiencesPreferred Qualifications:Master's degree in a related fieldExperience in human services, healthcare, education, or the nonprofit sectorExperience supporting a distributed, hybrid, mobile, or BYOD workforceExperience supporting person-centered technology, assistive or enabling technology, digital inclusion, or technology-enabled servicesFamiliarity with HIPAA/HITECH, privacy and security requirements, Microsoft 265, cloud platforms, Power BI or comparable analytics platforms, enterprise applications, and project portfolio toolsCommitment to person-centered services, inclusion, digital access, collaboration, and Penn-Mar's Mission, Vision, and ValuesPenn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.
Job Site Address: 310 Old Freeland Rd, Freeland MD 21053
How to Apply: Please include required information needed to apply and contact information for applicants to send their interest: Please visit our Careers page (https://www.penn-mar.org/careers/) on the Penn-Mar Human Services website and select the Director of Technology Adoption and Data Enablement posting.
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