Developing Capacity to Support People with Complex Behavioral Needs

The Committee on Developing Capacity to Support People with Complex Behavioral Needs is focused on developing PAR members’ abilities to meet the unique needs of people with ID/A who also have significant mental health and behavioral challenges, within the Everyday Lives framework. 

Members recognize that supporting people with complex behavioral and behavioral health needs is particularly challenging. Historically, these are people who find congregate care the most difficult to endure as well as who pose the greatest difficulties to both the congregate care and community programs that attempt to support them. 

Members explore and discuss best practices, emerging options, and innovative resources in order to achieve the objective of developing enhanced capacity. The committee partners with designated ODP representatives and other stakeholders to identify and create broad system-based solutions to the challenges of supporting people with complex behavioral needs in community settings.


Ruth Siegfried, Co-Chair

President and Chief Executive Officer
InVision Human Services
[email protected]

Ruth Siegfried's human services career began over 40 years ago as a Direct Support Professional in residential services. Over those four decades, Ruth’s devotion has centered around community services for children and adults who experience challenges due to mental health issues, intellectual disability, traumatic brain injury, autism, and other disabilities. Ruth established InVision Human Services in 1992, specifically to provide services to those people who are often left underserved by traditional programs, usually due to multiple challenges. Today, InVision supports more than 500 people throughout Pennsylvania. The company has experienced exponential growth, and strives to be seen as a 'provider of choice' in Pennsylvania, and now comprises a parent company and three subsidiaries. InVision also has a Global Partnerships program, where employees support several organizations in South Africa. In addition to serving on the PAR Board of Directors, Executive Committee, and participating on and leading PAR committees, Ruth’s professional affiliations include; Board of Directors Secretary for William Penn Human Services; Advisory Board Member for FICE-USA; Board of Directors President for The Provider Alliance. Ruth is a founder of several organizations: Network for Quality Services in PA, The Provider Alliance, and William Penn Human Services. In her private time, Ruth is a well respected and expert equestrian.


Michelle Butler, Co-Chair

Director of Operations
Friendship Community
[email protected]

Michelle Butler started her career at Friendship Community in 2007 as a Direct Support Professional and Houseparent at one of our Millersville community homes. Prior to 2007, Michelle and her family were natives of Elmira, NY, where she worked in the Human Services field serving Individuals with intellectual disabilities since 1995. Since beginning her journey at Friendship Community, she has had the privilege of serving in various direct care and leadership roles, and has continually dedicated herself to making a positive impact on others’ lives, all for the glory of God. Michelle has grown along with the organization and is honored to serve as the Director of Operations as we continue as a community in the quest of “Impacting the World with Capabilities.” Michelle has an AAS degree in Human Services from Corning Community College and has completed a BA program in Organizational Leadership at Eastern University. She aspires to continue her educational journey to further her pursuit of professional and personal development. Michelle has been married to her best friend, Chuck, since 1997, and they have two beautiful young adult daughters, Desirae and Emelia, who are steadfastly fulfilling their hopes and dreams.