Executive Director Operations

Keystone Human Services

Position Description:
Are you interested in working for a company that makes a difference? If so, Keystone Human Services has an exciting opportunity for an Executive Director Operations. This is a hybrid position based out of Harrisburg, PA area. The Executive Director Operations will oversee and support the business development efforts of Keystone Human Services. This position will oversee and manage the day-to-day operations associated with acquisitions. The Executive Director will also provide operational leadership in existing Keystone Human Services Divisions as assigned. 

Responsibilities include but are not limited to:

  • Maintains thorough knowledge of and is content expert on primary service lines where expansion is most likely to occur.
  • Supports business development activities including providing local, on-site, executive level operational leadership during a merger or acquisition. Supports and onboards new leadership in the service area. 
  • Performs various management roles for other Keystone Human Services’ Divisions as directed by the Vice President of Operations and Business Development. 
  • Assists with the review and exploration of business development opportunities. 
  • Establishes and maintains relationships with government entities, development agencies/organizations, Managed Care Organizations (MCO) and other potential funders in collaboration with senior leadership. 
  • Research and monitors RFP offerings and supports the process for proposal selection and proposal writing. 
  • Ensures the planning, coordination and development of services aligns with established organizational goals and processes and philosophy of support. 
  • Assures compliance with relevant regulatory and legal requirements. 
  • Develops and facilitates timely and effective communication of relevant information with appropriate personnel. 
  • Maintains ongoing communication with Leadership regarding assigned service line operations.

Specific Requirements and Preferences:

  • Bachelor’s degree in relevant field. Advanced degree preferred. 
  • Ten (10) years of progressive experience in nonprofit human/social services developing strategies and business development plans, along with experience in creating and operating programs and services.
  • Experience leading or working in Intellectual Disabilities operations preferred
  • Supervisory and demonstrated management skills required.
  • Experience developing and implementing plans for operational infrastructure of systems, policies, processes, and staff a must.
  • Excellent communication, influencing and relationship-building skills. 
  • Highly developed teamwork skills, commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions. 
  • Computer proficiency in MS Office and able to learn other software as needed. 
  • Ability to pass required background checks and clearances. 
  • Valid driver’s license
  • This role will require moderate travel locally (Harrisburg, PA region) and domestic overnight as necessary

Organization Description:
Keystone Human Services supports people to live their best lives in the community. We are part of a global movement to support people with disabilities as they leave congregated, segregated settings and move into homes in the community full of meaningful opportunities to explore their interests, pursue their dreams, and achieve their goals.

How to Apply:

Posted April 9, 2024