Quality Management (QM) Spotlight Quarterly Newsletter

Please assist the Pennsylvania Office of Developmental Programs (ODP) in sharing the attached informational flyer: ODP’s Division of Quality Management’s QM Spotlight, the 11th in a series of quarterly publications. This issue focuses on QM Plan quarterly reports, a very important part of the PDCA cycle. You can find this resource and many others on the QM Templates and Tools page on MyODP, including the very comprehensive ODP QM Certification Handbook.