Executive Director

Supportive Living Services, Inc.

Position Description:
Under the direction of the Supportive Living Services Board of Directors, the Executive Director is responsible to provide leadership for all aspects of the agency operations with an emphasis on program growth/expansion, strategic planning, community involvement, and fiscal growth/responsibility. The Executive Director maintains high-quality programs in accordance with the mission statement, state regulations and the standards and policies of Supportive Living Services.


  • Responsible for all aspects of the agency.
  • Serves as the agency’s representative to the board of directors, employees, family members, government entities, and the general public.
  • Works with the board of directors and other executives to establish short-term objectives and long-range goals, and related plans and policies.
  • Presents regular reports on the status of the agency's operations to the board of directors and agency staff members.
  • Oversees the agency financial structure, ensuring adequate and sound funding for the mission and goals of the organization.
  • Works directly with the agency Chief Financial Officer ensuring completion, accuracy, and presentation to the board of directors on the annual agency Budget. 
  • Reviews the financial results of all operations/departments comparing them with the agency’s objectives and taking appropriate measures to correct unsatisfactory performance and results.
  • Responsible for the administration, general management, and upkeep of agency owned property. 
  • Responsible for the admission and discharge of individuals.
  • Responsible for the safety and protection of all agency individuals
  • Responsible for the structure and organizational function of all personnel which includes hiring, supervising, evaluating and termination.
  • Ensures the agency is in compliance with all regulations, i.e. ODP 6400, 6100, Waiver Assurances, etc. and ensures compliance with HCSIS, PROMISE enrollment, and SSD maintenance. 
  • Oversees the completion of provider qualification and provider monitoring. 
  • Provides direct supervision and evaluation of the Executive Team. 
  • Ensures completion and implementation of agency strategic plan including mission statement and core values. 
  • Represents the agency at county and state meetings as well as membership meetings, i.e. PAR. 
  • Serves as the HCSIS administrator and ensures provider information is current. 
  • Reviews and ensures that agency policy and procedures as well as employee handbook are current. 
  • Reviews and approves all agency insurance renewals on an annual basis, i.e. liability, D&O, vehicle, homeowners, etc.
  • Reviews and approves all agency benefit packages on an annual basis, ie. medical, dental, vision, STD, LTD, Aflac, etc. 
  • Responsible for all agency legal matters. 
  • Other duties as assigned. 


  • 401(K) with generous matching
  • Medical, Dental, Vision, Aflac
  • Company paid Short and Long term Disability Insurance
  • Company paid Life Insurance
  • Vacation days
  • Personal days
  • Sick days
  • Employee referral program
  • Employee assistance program

Specific Requirements and Preferences:

  • Excellent managerial and financial skills and the ability to take leadership over all agency operations.
  • Superlative communication skills, particularly the ability to communicate as a leader.
  • Confident with public speaking at events, conferences, and social media platforms
  • Thorough understanding of management and financial practices in all areas and phases of business operations
  • Complete all state and agency required training per state guidelines.
  • Ability to exercise good judgment and remain calm in crisis situations
  • Understanding and commitment to residential and community-based support for persons diagnosed with intellectual disabilities & autism.
  • Proficient with all applications of Google, Excel, and Microsoft.
  • Ability to apply organizational and time management skills.

Education and Experience:

  • Extensive professional experience in leadership roles.
  • Master’s Degree in a related field plus two years of experience in non-profit executive administration. OR Bachelor's Degree in a related field plus four years of experience in non-profit executive administration.

Organization Description:
Supportive Living Services, Inc. (SLS) located in Erie, Pennsylvania, is a leading provider of Person-Centered human services to individuals with intellectual and developmental disabilities and autism. SLS was formed in the Erie community in 1983, and will soon celebrate our 40th year providing exceptional services to individuals and their families. SLS provides services both residential and community based to approximately 100 individuals on a daily basis. Our Mission is simple, “we believe every person should live their best life possible”.

How to Apply:
If you are interested and meet the qualifications of the position please email your cover letter and resume to Joseph Neumann Human Resource Director at [email protected].

Supportive Living Services, Inc is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, or disability. (EOE) 

Posted October 12, 2022