Executive Director

Citizen Care

Position Description:
The Executive Director is responsible for the overall leadership and management of Citizen Care to ensure delivery of the highest quality services. The Executive Director supervises and participates in all activities pertinent to the financial viability of Citizen Care; presents and engages formally and informally to funders, public officials, and others whose engagement in the organization is important to its success; articulates the organization’s core strengths and its vision for the future; establishes an organizational culture and behavior of trust and collaboration; operates from a client-driven perspective; embraces the challenge of maximizing the potential of the individuals that it serves; in close coordination with the PFQ Executive Team and the Citizen Care Board, directs, manages and evaluates the ongoing financial and operational priorities of Citizen Care; supervises the development and implementation of plans and programs by monitoring performance and evaluation tools and standards used to determine effectiveness; approves and prepares reports submitted to the state, county, federal, and other regulatory agencies; and oversees staff, sets performance expectations and drives the positive culture of the organization. 

Specific Requirements and Preferences:

  • Master’s degree from an accredited college or university and 2 years work experience in administration or the human services field; OR Bachelor’s degree from an accredited college or university and 4 years work experience in administration or the human services field
  • Community residential experience in an intellectual / developmental setting
  • 10 years of leadership / management experience
  • Proven track record of managing the strategic, operation and financial aspects of an organization with a similar human and social services scope
  • Outstanding communication, interpersonal and leadership skills to communicate with all levels of employees
  • Excellent organizational management skills
  • Proactive problem solver
  • Good administration and planning skills
  • Proficient computer skills
  • Valid Driver’s License with a clean driving record
  • Act 34 and (if applicable) FBI Clearances 

Organization Description:
Citizen Care has been committed to providing services and supports to individuals with intellectual and developmental disabilities for more than four decades. In 1974, Citizen Care was founded as an Intermediate Care Facility d/b/a Robinson Developmental Center. By the end of 1975, 132 people had transferred from Polk State Center and were living and receiving services at Citizen Care. In 1978, as the transition from facilities to communities began, individuals served by Citizen Care began moving into residential homes and apartments.

Today, Citizen Care provides innovative and quality services so that adults with intellectual and developmental disabilities have a personal choice of home, career, social engagement, and retirement supports. Our community-based services are offered through over 30 sites to nearly 170 people. The majority of programs operate in western Allegheny County with outreach into Beaver and Washington counties and include residential, community, employment, and behavioral supports. Citizen Care is accredited through the Council on Quality and Leadership and a proud member of NADSP.

How to Apply:
We believe there are many leaders at smaller human service agencies who are not recognized for their skills and talents, and this is a rare opportunity for those hidden gems to rise into an executive role. We encourage those budding leaders to apply!

To apply, please send a current resume and letter of introduction including salary requirement to [email protected]. For more information about Partners for Quality, please visit https://pfq.org/.

Posted May 17, 2022