Certified Investigator

Keystone Human Services, Inc.

Position Description:
Keystone Human Services has an exciting opportunity for a Certified Investigator to work out of our Harrisburg, PA office. The Certified Investigator’s primary role is to conduct incident investigations, complete incident investigation reports and (re)compile reports as necessary or recommended in compliance with the Office of Developmental Programs (ODP) Incident Management Regulations and requirements.

Additional Responsibilities:

  • Conduct Investigations: Accepts reports of incidents and interviews the reporter, potential witnesses, targets and other identified persons having knowledge of the incident. Identifies, reviews and secures all evidence. Completes investigation within prescribed time frames. Complete follow-up or additional interviews as required. Maintains the integrity and fidelity of the investigatory process. 
  • Document Findings: Prepares investigatory question(s) based on incident report. Directs interviewees in the completion of Witness Statements. Documents within the EIM system incident information. Prepares Investigation Summary including a review of evidence, impressions and credibility analysis.
  • Evidence Review: Reviews witness statements, documentary, and physical evidence. Analyzes and evaluates information and evidence to establish facts and assess credibility. Documents impressions and outlines the facts and analysis.  

Specific Requirements and Preferences:

  • Minimum two years’ experience in a highly regulated setting. 
  • Must have the ability to work collaboratively and effectively with people at all levels of the organization. 
  • Have strong analytical, organizational and time management skills. 
  • Able to respond effectively in high stress situations. 
  • Qualified candidates should have a high school diploma or equivalent. Bachelor’s degree preferred. 
  • ODP Certified Investigator Certification preferred. 
  • If you are not currently a Certified Investigator, you must obtain the certification from the Office of Developmental Programs within 2 months of hire. 
  • Must have a valid PA Driver’s License and daily use of a privately owned vehicle.

Organization Description:
Keystone Human Services provides support and expertise so that everyone can be included and have a valued presence in the community.

How to Apply:
Apply online at www.khs.org.

Posted August 30, 2021