Administrator of Community Services

Saint Joseph's Center

Position Description:
Essential Duties and Responsibilities:

  • Supervises the Directors of the Community Living Arrangements, Community Support Services, Early Intervention and Adult Day Services Programs to assist with program implementation and improvements regarding daily operations and strategic planning for new initiatives.
  • Assists each Department Director with the implementation of state regulatory requirements including developing policies, procedures and training specific for each department to comply with regulations, advancing best practices and ensuring the values of Saint Joseph’s Center.
  • Serves as a resource person for Department Directors to discuss and strategize goal setting, process improvement, staffing, standards of care, program admissions, operational strengths and weaknesses through regular meetings and other means of communication.
  • Performs duties of Waiver Compliance Officer, assuring the applicable Waiver Services are in compliance with current and new Regulations, commenting on proposed regulations, completing Provider Qualification process as well as preparing for Quality Assurance and Improvement (QA&I) process as it relates to current or new Waiver Services by meeting standards for annual submission of information or onsite visits when scheduled.
  • Performs duties of Quality Management Officer for ODP/OCDEL funded services including the development, implementation and evaluation of a Quality Management Plan on a three year cycle.
  • Serves as a Home and Community Services Information System (HCSIS) administrator which includes but is not limited to reviewing of Enterprise Incident Management (EIM) Reports for relevant Departments, monitoring incidents and trends, producing reports, and supporting Incident Management process from reporting through investigation and finalization. Meets regularly with the President/CEO and maintains open communication especially on matters that impact individual clients, staff, Departments and/or the organization. Maintains a good working relationship with ODP, OCDEL, Regional Office, Administrative Entities (Lackawanna/Susquehanna, Wayne, Luzerne/Wyoming, etc.) and other providers especially on issues related to Waiver-funded services. Assists in promulgating updated information from regulatory agencies, advocacy groups and other relevant organizations to others at Saint Joseph’s Center such as ODP Announcements.
  • Works collaboratively with Business Office for Department fiscal monitoring, timely, accurate completion of PROMISE information and validation, and any updates or additions to Waiver-funded services that have a financial impact.
  • Maintains a positive, cooperative relationship with coworkers and creates an atmosphere of mutual respect and trust within the organization.
  • Maintains working knowledge of ODP Regulations (6400, 2380, 6100, and others) and adopts policy and implementation for Saint Joseph’s Center. Is flexible to changes in duties, priorities, methods and environments.
  • Comes to work as scheduled and is punctual.
  • Performs other related tasks as assigned and remains flexible to the diverse needs of the facility including availability at other than traditional office hours.
  • Assists in facilitating an Incident Management Process in cooperation with Director of Quality and Incident Management and others to uphold the standards set forth by serving as an ODP Certified Investigator, earning and maintaining certification, completing investigations when necessary, serving as a resource for Administrative Review, monitoring investigations and facilitating/ conducting peer review. Serves as an active and informed member of the Human Rights Committee especially to be the liaison to Incident Management and assuring compliance with Waiver Review.
  • Serves as an active member or resource person for numerous committees within or on behalf of Saint Joseph’s Center including Person-Centered Care, Wellness, Leadership Development, Board Committees, PAR Committees, Regional or County Committees, and other committees as needed.
  • Attends meetings, seminars and workshops as requested to maintain professional competency and uphold the quality standards for each program area. 

Specific Requirements and Preferences:

  • Bachelor’s Degree in a related field, Master’s Degree preferred
  • Minimum 3 years' experience in direct service to individuals with intellectual or developmental disabilities
  • Three years or more experience in Administration/Supervision
  • Valid PA Driver’s License

Organization Description:
Rooted in the core values of care, concern, compassion and commitment, Saint Joseph’s humbly serves people who are diagnosed with intellectual disability and those who seek pregnancy support, adoption assistance, outpatient therapy or medical day care services.

How to Apply:
Please apply online at:

Posted April 13, 2021